Quick How To ...

This is a quick guide for the most frequent tasks only. Refer to HELP for more information.

█ Request a license ...

Verify that this machine will actually host the license
Switch to License tab and click the Request button
Fill in the administrator and license data
Click the Generate button to generate the request file content
Click the Save To File button to save the content to a file
Email the saved file as an attachment to your reseller or to CAESS support

▲ Important

A license request must be done on the same machine that will actually host the license. Otherwise the license activation will fail.

█ Activate or upgrade the license ...

Verify that the license request was done from this machine
Make sure that the license service is not in a running state
Switch to License tab and click the Activate / Upgrade button to open the open-file dialog
Point to the license activation file that was delivered to you by the reseller or CAESS and open the file
Make the license available to client computers

█ Make the license available ...

If the license service is not yet registered:

Switch to Service tab
Click the Register button
Choose whether this computer will provide only local or network licensing
For network licensing type in the IP address or a fully qualified name of this computer
Choose the port number used for licensing communication
Click the Start button

If the license service is already registered:

Switch to Service tab
Click the Start button

▲ Important

For network licensing make sure that the license service can be reached from the client machines. If you use a firewall, make sure to allow the license service application CaessLMSvc.exe to communicate on the used port.

█ View and manage active tokens ...

Switch to State tab
If necessary, click the Refresh button to refresh the list of currently active license tokens
To deactivate an active license token, select the corresponding row and click the Deactivate button

█ Resolve license problems ...

Verify that this machine actually hosts the problematic license
Go to Help menu and choose the Request support ... button
Enter a short description of the problem
Click the Generate button to generate the request file content
Click the Save To File button to save the content to a file
Email the saved file as an attachment to CAESS support